This is what is on an excellent little card given out by Bob Kent on Management Training courses - I attended one as a staff member in the University of Liverpool, which would have been within a year or two of 1998. It is reproduced with permission.
Please refer comments or enquiries to Bob Kent, Management Consultancy & Training Partnership, at bobkent.mctp (at) btinternet.com to whom the copyright belongs.
Leadership is exercised by the person who willingly accepts the ultimate responsibility for achieving results through the efforts of others.
The team leader will be supported and followed only for as long as his/her behaviour remains acceptable to the team members!
Develop a style of leadership behaviour that is appropriate to the demands of the task in hand and the needs of the team by ...
| FOCAL POINT | ... | becoming the person to whom people turn for leadership by setting a personal example and meeting their expectations |
| RESPONSIBLE | ... | accepting, and honouring, the extra duties that leadership imposes in terms of acting responsibly, and accepting responsibility for the actions of others |
| AUTHORITY | ... | setting guidelines for what decisions may be made, by whom and in what circumstances |
| EFFECTIVE | ... | taking actions to manage the tasks successfully, build team spirit, gain commitment to the objectives and motivate the team members to give their best efforts to the task of the team. |
|
LEADING THE TASK | LEADING THE TEAM | LEADING THE INDIVIDUAL | ||
|---|---|---|---|---|---|
| DEFINING OBJECTIVES |
Define purpose State aims and objectives Consider options and consequences |
Seek opinions Share knowledge Seek ideas |
Consult Explain requirements Tell 'why' |
||
| PLANNING ORGANISING |
Decide programme Check resources Set priorities Set criteria for success Decide measurable targets |
Select team Balance personalities, skills, talents Structure team Team training |
Assess skills and abilities Explain 'fit' and targets Check understanding Explain expectations |
||
| MONITORING |
Seek progress reports Maintain standards Check performance and results Gather forecasts |
Progress meetings Co-ordinate effort Broadcast results Direct effort |
Discuss achievement Encourage high standards Resolve conflict Use procedures sensibly |
||
| DEVELOPING |
Build on success Set new objectives Summarise progress Revise plans |
Discuss failures Set higher targets Reward success Build team spirit |
Encourage ideas Appraise performance Train, support, guide Set new targets |
||
| LEADING |
Set personal example Decide actions Be enthusiastic Think ahead Delegate tasks |
Inform and involve Encourage success Share problems Give care and support Meet expectations |
Encourage self-discipline Praise and reward effort Listen to suggestions Give responsibility and authority Develop rapport |