Overcoming the obstacles
What are the common obstacles?
- knowledge and skills - build in-house or buy in?
- technology availability and cost - does it do what you need?
- unready business processes: before any business process can be done on the Internet, it needs to be moved from someone’s head to paper or preferably IT
Can they be overcome?
- use available support but make sure it meets your needs
- buy independent professional advice, and resources as needed